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clinic logo with comfortable chairs

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The Story

Vision Statement

To become the leading destination for holistic wellness, where individuals find harmony and balance in mind, body, and spirit, empowering them to live their best lives.

Mission Statement

At iCare Massage Therapy and Wellness, our mission is to provide exceptional care and personalized services that nurture the overall well-being of our clients. We are committed to fostering a healing environment where clients feel valued, supported, and empowered on their journey to optimal health.

Core Values (iCARE)

1. Integrity: We uphold the highest ethical standards in all aspects of our practice, demonstrating honesty, transparency, and professionalism in everything we do.

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2. Collaboration: We believe in the power of teamwork and collaboration, fostering partnerships with like-minded practitioners to provide comprehensive and integrated wellness solutions for our clients.

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3. Altruism: We prioritize the clients' well-being above all else, demonstrating compassion, empathy, and a genuine desire to make a positive impact in their lives. We commit to create a nurturing environment where everyone feels valued, supported, and cared for. 

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4. Remarkableness: We believe in going above and beyond to deliver exceptional service and experiences to our clients, exceeding their expectations at every opportunity. We strive for excellence in all our services, continuously seeking opportunities for growth, innovation, and improvement to deliver the highest quality care to our clients.

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5. Empowerment: We empower our clients to take control of their health and well-being by providing them with the knowledge, tools, and support they need to make informed decisions and live fulfilling lives.

The Culture

iCare Massage Therapy and Wellness prioritizes both the well-being of the therapist and the client to create a positive and effective therapeutic experience. By offering treatments for rehabilitative, preventative, and relaxation purposes, iCare Massage Therapy and Wellness demonstrates a comprehensive approach to meeting the diverse needs of their clients.​To ensure the well-being of both therapists and clients, iCare Massage Therapy and Wellness can consider implementing the following practices:​

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1. Professionalism and Qualifications: Skilled and certified therapist who have undergone proper training and possess the necessary qualifications. This ensures that clients receive high-quality care and minimizes the risk of injury or discomfort.​

 

2. Health Assessments: Conduct thorough health assessments and consultations with clients before each session. This helps identify any contraindications or specific conditions that may require modifications to the treatment plan, ensuring client safety and well-being.​

 

3. Communication and Informed Consent: Promote open and honest communication between therapist and clients. Explain the purpose, benefits, and potential risks of each treatment option, allowing clients to make informed decisions and provide informed consent.​

 

4. Customized Treatment Plans: Tailor treatment plans based on individual client needs, considering their goals, preferences, and any health concerns. This personalized approach enhances the effectiveness of the treatments while addressing specific client requirements.​

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5. Hygiene and Sanitation: Maintain a clean and hygienic environment to prevent the spread of germs and ensure client safety. Adhere to proper sanitation protocols, including regular handwashing, sanitizing equipment, and using clean linens and towels for each client.​

 

6. Therapist Self-Care: Prioritizing own well-being by providing regular breaks, promoting self-care practices, and avoiding overexertion. This helps prevent burnout and ensures therapist can consistently deliver high-quality treatments.​

 

7. Ongoing Education and Training: Foster a culture of continuous learning. Staying updated with the latest research, techniques, and industry standards through workshops, seminars, and professional development opportunities. This enables therapist to enhance skills and provide the best possible care to clients.​

 

By incorporating these practices, iCare Massage Therapy and Wellness can create a safe and nurturing environment where clients can receive the best treatment they need while prioritizing the well-being of both therapist and clients.

The Space

Step into our harmony haven, where tranquility meets rejuvenation. Our clinic space is meticulously designed to provide a serene and welcoming environment for your wellness journey. From soothing ambiance to expert practitioners, experience the perfect blend of comfort and care at our sanctuary for holistic healing.

The Team

Our approach to supporting the overall well-being of our clients at iCare Massage Therapy and Wellness is collaborative and holistic, encompassing a range of therapeutic modalities and practices tailored to individual needs.

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Collaborative: We believe in working together with our clients as partners in their wellness journey. Our team of skilled practitioners collaborates closely with each client to understand their unique needs, preferences, and goals. Through open communication and mutual respect, we co-create personalized treatment plans that address the specific concerns and challenges our clients are facing.

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Holistic: We recognize that well-being encompasses not only the physical body but also the mind, emotions, and spirit. Our holistic approach considers the interconnectedness of these aspects of health and wellness, addressing the whole person rather than focusing solely on symptoms or isolated issues. We offer a comprehensive range of services, including massage therapy, acupuncture, counselling, and other complementary therapies, to support clients in achieving balance and harmony in all areas of their lives.

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By combining the expertise of our diverse team and embracing a holistic perspective, we empower our clients to achieve optimal well-being and live their best lives.

Join Our Team:Collaborative Wellness Practitioners Wanted

Ilene's vision for iCare Massage Therapy and Wellness extends beyond just her own practice. She strongly believes in creating a collaborative space where like-minded practitioners can come together to serve the community with compassion and excellence.

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By gathering practitioners who share the same goals and desire to make a positive impact through their practice from massage therapy, acupuncture, reiki, counseling, or any other wellness modality, and working together, to offer clients a more comprehensive and holistic approach to their health and well-being.

Silhouette with Mountains

Are you a naturopath, homeopath, reflexologist, or psychologist seeking to be part of a dynamic team committed to holistic health and well-being? Look no further! We invite you to join us on a journey of mutual empowerment and growth.

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At our clinic, we believe in the power of collaboration to enrich the lives of our clients and our community. By coming together, we can cultivate a thriving network of wellness practitioners dedicated to providing comprehensive care and support.

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Together, we can unlock new possibilities and achieve shared success. Join us as we unite our efforts to make a positive impact on the health and wellness of those we serve. Together, we can create a healthier, happier future for all.

The Commitment

At iCare Massage Therapy and Wellness, we prioritize affordability by implementing strategies to minimize overhead costs. As a small clinic, we handle both treatments and administrative tasks ourselves with care and efficiency. To streamline our processes, we require intake and direct billing authorization forms to be filled out and submitted before appointments. Additionally, we ask for a credit card on file to facilitate quick checkouts and protect both practitioners and the clinic from no-shows and late cancellations.

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These protocols are essential to ensure seamless operations, minimizing any delays for both our clients and our team. We appreciate your understanding and cooperation in adhering to these requirements. By adopting this streamlined approach, we optimize efficiency and keep prices accessible to our valued clients.

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As an independent operation, occasional challenges may arise, but our dedication to providing you with the best possible service and ensuring your satisfaction remains unwavering. Your patience and understanding during any bumps along the way are greatly appreciated. Thank you for your continued support.

Women Holding Hands

Giving back
to the community

We are dedicated to giving back to our community by supporting various causes, including fundraisers, events, and offering low-cost or complimentary sessions to those in need. Your continued support makes it possible for us to reach out and help others, and for that, we are truly grateful.

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